Our promise to you is to provide 100 percent satisfactory or you get your money back. All services include a 30 day money back guarantee! Our company strives to become transparent as possible so as to not leave our customers in the dark as to what's going on. This means no hidden fees or charges for any services,everything is upfront & honest. We will do market research to assure we are offering the lowest price available for the service needed. We promise to provide the best customer service experience you can get This means our friendly agents are trained to help you obtain promotions,flex payments, & provide great service. We like to say that any one who uses our services is not just a customer, but a friend. We love making friends here at Code Red PC Team. If we make any changes we will let you know!